Cleaning
Cleaning of your room will be done every day, between 08:00 and 21:00. If you need new towels, please leave the used ones on the floor. The sheets will be changed every 2 days.
Television
We have national and international channels that you can enjoy for free from your room.
Security box
The safe is completely free and you will find instructions on the door.
The hotel management is not responsible for the loss of objects that have not previously been deposited in it.
Laundry service
Laundry service (external to the hotel and with charge) The clothes delivered before 09.00 hours will be returned 24 hours later. (Monday to Friday). Call reception (9) and we will leave you a bag to deliver the clothes.
Breakdowns
Your room has been checked and disinfected prior to your arrival. We trust that your room will be to your complete satisfaction. If during your stay there are any problems, please contact the reception
Balcony
Please do not hang towels on your balcony, for aesthetic reasons.
Air conditioning
It is in winter or summer mode, depending on the season. We remind you that the windows have to be closed, otherwise the a.a. it will not work. If you have any questions, we suggest you contact the Reception.
In case of emergency
For your safety, please read the following
In your room, you will find a fire detector, as well as an evacuation plan, behind the entrance door. And along the corridors there are various evacuation plans, as well as fire extinguishers, hoses and buttons for use in an emergency. If you have any questions, please contact our staff who will be happy to help you
Children are not allowed to use the lifts if they are not accompanied by adults. In case of fire, do not use the lifts.
Remember that it is forbidden to smoke in the lift.
Telephone
Internal calls (free of charge)
• To call another room, dial the room number directly.
• Reception: dial 9
• Bar: dial 611
External calls
• Calls within Spain: dial 0 + desired number.
• International calls: dial 0 + 00 + country code + desired number (without the initial 0).
Calling Hotel Continental Palma from abroad
• Dial +34 971 78 01 00
Room service
13:00- 22:30. The service has an extra cost of € 8
Minibar
If you wish, contact reception (9) and we will fill the minibar for you. It will be replenished every day and the amount consumed will be charged in the room.
Pillow menu
• Modelo Visco Element: height 3 firmness1
• Modelo Victory: height 3 firmness 5
• Modelo Glory: height 3 firmness 3
• Modelo Nube: height1 firmness1
Other services
If you want extra blankets, extra pillows, etc. We kindly ask you to inform our reception staff