Cleaning

Cleaning of your room will be done every day, between 08:00 and 21:00. If you need new towels, please leave the used ones on the floor. The sheets will be changed every 2 days.

Television

We have national and international channels that you can enjoy for free from your room.

Security box

The safe is completely free and you will find instructions on the door.

The hotel management is not responsible for the loss of objects that have not previously been deposited in it.

Laundry service

Laundry service (external to the hotel and with charge) The clothes delivered before 09.00 hours will be returned 24 hours later. (Monday to Friday). Call reception (9) and we will leave you a bag to deliver the clothes.

Informal that the laundry service has an extra cost of  14.00 € per transport

Breakdowns

Your room has been checked and disinfected prior to your arrival. We trust that your room will be to your complete satisfaction. If during your stay there are any problems, please contact the reception

Balcony

Please do not hang your towels on your balcony, for aesthetic reasons please do so on the clothesline provided for this purpose.

Air conditioning

It is in winter or summer mode, depending on the season. We remind you that the windows have to be closed, otherwise the a.a. it will not work. If you have any questions, we suggest you contact the Reception.

In case of emergency

For your safety, please read the following

In your room, you will find a fire detector, as well as an evacuation plan, behind the entrance door. And along the corridors there are various evacuation plans, as well as fire extinguishers, hoses and buttons for use in an emergency. If you have any questions, please contact our staff who will be happy to help you

Children are not allowed to use the lifts if they are not accompanied by adults. In case of fire, do not use the lifts.

Remember that it is forbidden to smoke in the lift.

Telephone

From room to room (free of charge)

By dialling the desired room number you can communicate directly.

Hotel Services

Below are the extension numbers you can use to communicate with us at any time.

Reception 9

Bar 603

Foreign and International Calls

Communication with the Balearic Islands or Spain

Dial 0 and then prefix province (Balearic Islands 971) + desired number

International communication

Dial 0 and then the international prefix 00, then the city code, omitting the 0 and the desired number

International communication with the HOTEL CONTINENTAL VALLDEMOSSA You have to dial the exit code for international calls, then the prefix of Spain (34) and then our telephone number 971 612 000

Minibar

The amount consumed will be charged in the room.

Pillow menu

• Modelo Visco Element: height 3 firmness1

• Modelo Victory: height 3 firmness 5

• Modelo Glory: height 3 firmness 3

• Modelo Nube: height1 firmness1

Other services

If you want extra blankets, extra pillows, amenities extras (toothbrush, shoe sponge, sewing kit, conditioner...) etc. We kindly ask you to inform our reception staff